About My-Shopstop

Swiss company with personal service

My-Shopstop is a Swiss online shop and is part of Europadesk GmbH, based in the Canton of Bern. Our goal is to offer customers in Switzerland a reliable, clear and personally supported shopping experience.

Our range includes products for everyday life, the home, technology, leisure and on the go. We select product categories deliberately and work with established suppliers and logistics partners. Some items are shipped directly from our own warehouse, while others are shipped by a Swiss logistics partner.

We are here for you if you have any questions Online shopping should be convenient – even when a question or problem arises. That is why we deliberately focus on personal customer service.

Whether you have a question about a product before purchasing, need information about your order or require support with a delivery, you can reach us personally by phone, email or live chat.

Our service promise We process incoming orders continuously on business days and forward them to our warehouse or logistics partner without unnecessary delay.

We provide transparent information about prices, shipping costs, availability, delivery times and shipping status. If you have questions or problems, you have an accessible contact person in Switzerland.

For our product information, we pay attention to clear descriptions, informative images and comprehensible technical details. If something does not go as intended with an order, we review the case personally and look for an appropriate solution.

Personally available My Shopstop – an online shop of Europadesk GmbH Phone: +41 31 971 19 88 Email: info@my-shopstop.ch Live chat: directly via our website Service hours: Monday to Friday, 8:00 - 17:00